Contact information

We’re here to help you elevate your practice! At vexal.shop, we value our community and are dedicated to providing the best support for our Premium Yoga Mats. Whether you have a question about an order, need advice on mat thickness, or want shipping details for Singapore, our professional team is ready to assist you.


Get In Touch

  • Operator: 1019W DR MARTIN LUTHER KING JR LLC
  • Email: support@vexal.shop (We aim to respond to all inquiries within 24 hours on business days.)
  • Phone: +1 7135175418
  • Business Address: 1701 W. WINDHORST RD., BRANDON, FL, 33510, United States

Business Hours

Our customer support team operates from Brandon, Florida. Please note our operating hours:

  • Monday - Friday: 9:00 AM – 5:00 PM (EST/EDT - Eastern Time)
  • Saturday - Sunday: Closed

Customer Note: For our practitioners in Singapore, please note that Brandon, FL is currently 12 hours behind Singapore Time (SGT). Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.


Quick Help

  • Order Tracking: Please include your order number in your email for faster service.
  • Shipping: We offer Free Shipping on all our premium yoga mats to Singapore.
  • Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
  • Secure Payment: All transactions are securely processed in USD.